Frequently Asked Questions
Everything you need to know about Lemonade Dolls
How do I find the right size for my Lemonade Dolls underwear?
We recommend checking our comprehensive Size Guide available on every product page. Our range is designed for comfort and stretch, but if you are between sizes, we generally suggest sizing up for the most comfortable fit.
What is your shipping policy?
We offer standard and express shipping worldwide. Orders are typically processed within 24-48 hours. Once shipped, you will receive a tracking number via email to follow your parcel's journey.
Can I return or exchange my items?
For hygiene reasons, we can only accept returns on unworn items in their original packaging with all tags attached. Please initiate your return through our online portal within 30 days of purchase.
What materials do you use in your products?
Lemonade Dolls is committed to comfort and quality. Most of our collections are crafted from sustainably sourced cotton, recycled microfibre, and super-soft elastic blends that move with your body.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Clearpay.
Do you offer international shipping?
Yes, we ship to most countries globally. International shipping rates and delivery times vary depending on your location and will be calculated at checkout.